Your privacy at Fizz

What Fizz keeps about you

Your account. Your name, email address and password. The password is stored only as a secure hash, never as the password itself. We also keep a log of sign-ins (time, email, IP address and browser) so we can spot anyone trying to get into your account.

What you make. Your recordings, their transcripts, summaries and translations, the pictures and files you add to your library, playlists, brand kits, share page settings and your Fizzy Live look.

Meeting notes. When you send Fizzy to a meeting, a meeting bot joins the call, records it and Fizz turns it into a transcript and notes for you.

Feedback, invite requests and the waitlist. If you send feedback, ask for an invite or join the waitlist, we keep what you wrote with your name and email.

People who watch your videos

When someone opens a video you've shared, Fizz keeps what you'd expect a video tool to show you:

• how much of the video they watched and when, linked to a random id saved in their browser so a returning viewer counts as the same person
• comments and emoji reactions they leave, with the name they give
• their name, email and (if you ask for it) company, when your video asks for their details
• their email address, when you've made a video private and they unlock it with an emailed code

This is shown to the video's owner only. If you share Fizz videos with clients, please let them know you'll see who watched.

Visits to this website

We count visits to our public pages (like this one) on our own server, without cookies and without any analytics company. To count each visitor once a day, Fizz mixes their IP address and browser with a random value that's thrown away every day, so nobody can be followed from one day to the next and no IP address is stored. We keep the page, referring site, country and device type, for up to 400 days.

Cookies

Fizz uses one cookie to keep you signed in, and one that remembers for 30 days that you've unlocked a password-protected or private video. There are no advertising or tracking cookies. Your browser also remembers a few small choices locally, like whether you've seen a guide or the name you last commented with.

Where it lives

Fizz runs on Render in its Singapore region, the closest to Australia. Your account, recordings and files are stored on Fizz's own disk there.

Who helps run Fizz

A few services do specific jobs for Fizz. They only get what they need for that job:

• Render hosts the app and stores your data.
• Deepgram turns the audio of your recordings into transcripts. If it's unavailable, Fizz transcribes on its own server instead.
• Anthropic (Claude) writes titles, summaries, notes and follow-ups from your transcripts when you use Fizz's AI features.
• Recall.ai runs the meeting bot when you send Fizzy to a meeting. It receives the meeting link and records that meeting.
• Resend sends Fizz's emails, such as password resets, codes for private videos and notifications, so it sees the address and the message.

Fizz camera (Chrome extension)

The Fizz camera extension adds a “Fizz camera” to Google Meet, Zoom, Teams and Webex in Chrome, showing your camera styled with your Fizzy Live look.

• Your camera stays in the call. Your camera video is styled right inside the call tab and only goes into the call you choose. It's never sent to Fizz.
• It only reads your own Fizz things. Using your Fizz sign-in cookie, the extension loads your Live look (including the name and title on your name card) and your own pictures from bringfizz.com. Your sign-in is only ever sent to bringfizz.com.
• It tells Fizz when the camera is on. So your Live page can show “Live in a call”, the extension lets Fizz know whether Fizz camera is active or idle. It doesn't send page addresses or anything else about the call.
• No browsing history. It only runs on call pages for those services and doesn't read or collect the sites you visit.
• Not sold, not for ads. We don't sell this information, share it with anyone, or use it for advertising.

Fizz camera's use of information it receives adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements.

Keeping and deleting

Your things stay until you delete them. You can delete a recording at any time. If you'd like your whole account gone, email us and we'll remove it along with everything it made: recordings and their viewer data, library files, playlists, brand kits and your Live look.

Questions

Want a copy of your data, a correction, or something removed? Email hello@bringfizz.com and Amanda will help. If this policy changes, we'll update the date at the top.